This course gives managers the essential tools and skills to lead their teams to success.
Management Essentials Course
Essential tools and skills for new and aspiring managers to lead confidently and effectively.
About
What's Involved
Content
Perfect For
Learner Reviews
How Much Is it?
Management Essentials Course
About
What's Involved
Content
Perfect For
Learner Reviews
How Much Is it?
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What is This Programme
Exploring expectations on participants in their roles, then giving them the skills to succeed, the course will develop emotional and social intelligence in participants to be able to manage a diverse group of people and situations.
Delivered over six interactive half-day workshops, the course offers practical tools and real-world scenarios to enhance learning.
Participants leave with increased confidence, a clear sense of leadership responsibility, and actionable strategies to apply immediately in their teams.
This Programme Aims To:
- Gain confidence in managing people and leading teams
- Develop communication, delegation, and prioritisation skills
- Apply practical coaching models to motivate and develop others
- Understand your leadership style and how to adapt it to diverse situations
What's Involved?
Interactive Virtual Delivery
Workshops are delivered online to provide greater flexibility and include a mix of trainer-led instruction, group discussions, and breakout activities.
Post-Workshop Challenges
After each module, learners can set action-focused challenges to apply learning to their roles.
Scorecards to Track Progress
Learners complete a pre-course and post-course scorecard to measure growth and development.
What You'll Learn?
Module 1
Understanding Management and Leadership
Learn the responsibilities of leaders and managers, explore leadership styles, and build time management and delegation skills.
Leadership styles and theories
Tools for development as a manager and leader
Effective and appropriate delegation
Responsibilities and accountabilities of Managers and Leaders
Adapting leadership styles to different situations
Differences between management and leadership
Time management and prioritisation skills
Module 2
Communicating Effectively With Your Team and Stakeholders
Explore the communication process, barriers, and how to engage stakeholders with clear, assertive communication.
Communication options and methods
Overcoming communication barriers
Stakeholder communication
The Communication Process Model
Non-verbal communication and its impact
Assertiveness in communication
Communication filters and their influence
Active listening and effective questioning techniques
Module 3
Developing and Coaching Your Team for Success
Learn to coach with the GROW model, motivate your team, and support performance and development.
Effective questioning and listening techniques
Strategies for motivating your team
Coaching your team for success with the GROW model
Linking team well-being and performance
Creating a culture of development
Understanding and addressing underperformance with the READ model
Applying the 70:20:10 Model to close performance gaps
Who is it Perfect For?
New Managers
Individuals stepping into their first management role.
Team Leaders
Team leads who want to refine their leadership approach.
Aspiring Managers
Employees looking to transition into management.
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New Managers
Team Leaders
Aspiring Managers
What Learners Say
Average Learner Score: 4.77 / 5
32 Learners, 369 Feedback Questions Answered
Displaying Some Latest Reviews from Workshops in the Programme
Joe B
Hotter
(4.92 / 5)
The module gives an insight to the different ways of coaching and motivating and gives a clear picture of the negatives and positives
Wednesday 24th September 25
Samantha B
Callen-Lenz
(4.91 / 5)
This was one of my favourites sessions so far, I found the Eden and Akermann model really helpful to get my mind thinking on how to best prioritise and channel my communication effectively. I will certainly be using this model during future project work. I also as always found it helpful to chat to others during the break out sessions and found a conversation on assertive communication helpful to challenge my way of thinking again I will be using my learnings to consider when I need to lean in and out of that style.
Wednesday 24th September 25
Spencer F
Fourth Element
(5.00 / 5)
Very useful
Wednesday 24th September 25
Lilliana K
Ddcap
(4.86 / 5)
I find Laurie to be engaging and knowledgable on the topics we have covered so far which makes the sessions very enjoyable
Wednesday 24th September 25
Emilie B
The Next Chapter
(4.61 / 5)
I can and will use the READ model
Monday 15th September 25
Mohammed Abdul S
Metaenterprices
(4.48 / 5)
Good example to understand how to motivate your team and difference between Coaching and Mentoring.
Friday 15th August 25
Nas H
Housing Insight
(4.67 / 5)
It was a good refresher for topics I had already covered in the past.
Monday 4th August 25
Kern D
SES (Entertainment Services) Ltd
(5.00 / 5)
It has made me aware that coaching others can positively affect both coach and coachee.
Friday 2nd May 25
Charlie W
Itvet
(5.00 / 5)
To be mindful of body language when communicating
Thursday 24th April 25
Lee B
Carnoustie Golf Links
(4.20 / 5)
yes communication
Thursday 24th April 25
Craig K
Carnoustie Golf Links
(4.85 / 5)
Understanding the need for clear and concise communication, and to be aware of “noise” that might hinder the recipient from decoding what I’m trying to say .
Wednesday 23rd April 25
Carl L
Hunters Contracts
(5.00 / 5)
Understanding when is best to communicate using the various different methods available
Wednesday 23rd April 25
How Much is it?
For Smaller Groups
Open Cohorts
Learners join a cohort with managers from other organisations.
£1,080+vat per person
For Larger Groups
Closed Cohorts
Course can be delivered as a closed cohort (virtually or in-person) for 8–12 managers.
£5,400+vat per cohort
Sounds Good?
Address
Gleneagles House, Verongate, Derby, DE1 1UP